Olivia is registered with the ICO as a data controller (ZA100244). Client data will be used for the purposes of providing a counselling service. Client records are kept for 7 years before being safely destroyed. Data may be shared with other agencies is there is a legal requirement, or if there is felt to be an immediate risk of substantial harm to clients or others. Client rights are recognised in line with data protection law. Emails and texts can be used for booking and changing appointments, but not for discussing any case material. When submitting information you consent to data being held and used in this way.
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